Insurance Claim Survey

Please Help Us!

In order to continue to improve our service to you and all of our customers we would like to get your input. Tell us how your claim was handled and what we could have done, if anything, to make it a better experience for you. We appreciate your honesty and will use it to improve on our claims service for you in the future. Please be assured that your comments are strictly confidential.

 

Name
Email
 
Please rate the following on a scale of 1 - 10 (1 = poor; 10 = excellent).
 
The treatment you received from the agency employee that handled your original call.
The treatment you received from the Company person that answered your claim questions
Overall handling and timeliness of settling your claim
Overall satisfaction with our agency and their assistance with your claim
 
Would you briefly describe your situation and how it was handled
 
Can you make any suggestions that may help us serve you better in the future
 
Would you like a follow up phone call regarding this or any other issue ?
Yes
No
 
Phone Number
 
May we share your thoughts with potential customers who inquire about our service ?
Yes
No
 
For verification purposes, please type the characters you see in the image into the field below. Please be sure to enter the numbers correctly.


For verification purposes, please type the characters you see in the image into the field below. Please be sure to enter the numbers correctly.

 

  
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