Feedback

Since 1935 we've tried our best to be sure everyone that comes through our door gets the fair and honest treatment that we would expect for ourselves. If anyone in our office has gone above and beyond in their service to you, we'd really appreciate hearing about it. We'd also like to hear any ways you feel that we may have underperformed or left you with the feeling that we could have tried harder to help. Our goal is to provide our customers with the best service possible and we hope you will help us accomplish that goal through your input!

Name

Email

Is our office staff helpful, knowledgeable and professional?

Yes No

Are we easily accessible if you need to reach us?

Yes No

Do we keep you up-to-date on your policies and coverages?

Yes No

Do you feel we are truly interested in helping you?

Yes No

Do we respond quickly to your requests for service?

Yes No

Are you satisfied with the service we provide?

Yes No

Which one experience with our office staff (either positive or negative) stands out in your mind?

How can we improve our service to you?

How often should we contact you to review your policies and coverages?

Would you recommend us to your friends?

Yes No

Would you mind if I shared your comments with others who are inquiring about our services?

Yes No

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